Develop a "Let's Go See" attitude
So many people sit behind their desks and make decisions about what needs to happen without actually going out and investigating what is going on. The most effective executives that I know stay in touch with their people, with the work being done, and with the problems themselves. Whenever a problem comes across your desk, it is ideal to get up and go see what is going on for yourself.
Most problems that are presented to us on the first look are not the actually problem, but a symptom of the problem itself. When we take the time to dig in to a problem and look for the root cause, then we are better prepared to actually solve the right challenge. A little research, a little investigation, a little "management by walking around," will make all the difference in the world.
One of the CEO's that I have had the pleasure of working with several times in my training career made it a point to walk the halls of the business every day and connect with people. This connection provided him real information instead of filtered information from his people. He blocked 1 hour per day to connect and to learn what was really going on. This positioned him to respond more authentically when someone came to him with a problem. He had already gone out to see what was going on, so he was already in tune with his team.
When a problem was new or was out of character for what he had experienced, he would simply say, "Let's go see." Then, he and the person with the problem would go investigate what was going on. This accomplished two very important things.
To Your Success,
Jody N Holland
Educator, Entertainer, Motivator
Jody is a writer, motivational speaker, consultant, and entrepreneur. He has been the keynote speaker at over 250 events around the world. Jody speaks more than 150 times per year at different programs, and he has given more than 10,000 speeches during his career.