When you are introducing a change to your team, it is important to outline what will be different, why it matters, and how you plan to implement it. While change is often for the benefit of the team, it can also be a disruption, so you want to ensure that the change is communicated effectively and y...

What are the most important things to bring with you when you go anywhere? If I had to guess, your phone likely makes that list. We have our phones with us almost 24/7. It stays in our pocket or bag, we reach for it out of comfort, we keep it next to our beds with alarms to wake us up in the morning...

Feedback is an essential part of a well-functioning business because it is important to check in on how things are going and make adjustments accordingly. Not only should you learn how to receive feedback within your business, you should also make it a point to hone your skills for giving feedback. ...

One of the challenges employees faces is in understanding what their supervisors are asking of them. I have yet to meet a person that wants to fail in life. Of the thousands of people I have worked with, every single one of them wanted to succeed. It’s just that many of them weren’t sure what that m...

I sometimes use an opening in my speeches where I ask someone if they have a $20 bill and if they would come to the front with the money. I then wave a $20 bill of my own. I ask the person if we could exchange the money. Then, I exchange my $20 for their $20. I thank them, and they head back to thei...