Congratulations! You have won the argument… but at what cost? Now your coworker won’t speak to you, and tensions are high within your team. You didn’t agree with your coworker’s perspective, but now you have lost their trust and your other coworkers are avoiding you. What could you have done differe...

I have been teaching conflict resolution for right at a quarter of a century and joke that 1st Jody 1:2 reads… Where two or more are gathered together, conflict shall exist. Humans simply see the world from their own angle instead of another person's angle. I have often referred to this as the “tras...