Training employees on their job responsibilities is integral to their success. Many businesses lack a formal training program for their new-hires, which is a disservice to both the employee and to the organization. Shadowing another employee for one day, scanning the handbook, and quickly getting se...

What your customers say about your business is significantly more impactful than what you say about it. Word of mouth can go a long way in building trust, getting new clients, and maintaining steady success. When customers are happy with your service, they are more likely to keep coming back.

As su...

Everyone understands that in order to run a successful business, you have to be able to make a profit. However, when profitability takes priority over the customer that you serve, you run into major problems. The purpose of a business is not to make money. Yes, that is an important piece of business...