Sometimes making the connection is more important than making the sale. Businesses thrive because of the relationships that they build. When you have solid connections and loyal customers, the transactions will follow, and you will get repeat business. However, if your sole focus is on closing the d...

The fundamental purpose of a business is to solve problems and serve customers. It is what drives a company’s effectiveness, sustainability, and ultimately their success. Every employee at the company should know the kind of customer that they serve and what problems they solve. These two things sho...

What your customers say about your business is significantly more impactful than what you say about it. Word of mouth can go a long way in building trust, getting new clients, and maintaining steady success. When customers are happy with your service, they are more likely to keep coming back.

As su...