When people first start in business, they often give their very best. They want to live up to their résumés and recommendations, and they want to make a good impression. Their motivation is high, even if their skill might be low in the beginning. Through training and development, we...

I remember that Monday very clearly. I was sitting in a room filled with Gen Xers who had all started working for the same organization. An older gentleman, likely at the start of the Baby Boomer generation, stood in front of us and said, “You people scare me. You scare me because you are...

Employee engagement refers to the extent to which employees feel invested in their work and committed to their organization. Research has shown that engaged employees are more likely to be productive, stay with the company longer, and have positive attitudes toward their work. Some factors that...