Developing a healthy professional relationship between a business and its customers is vital for the organization’s long-term success. Businesses are designed to serve customers and solve problems, so without customers, a business becomes aimless. That’s why it is so important to...

Planning ahead not only encourages you to be intentional in your actions, it can also alleviate some general stressors and anxieties, help you manage time more effectively, and lead to you accomplishing more overall. By outlining what needs to be done and by when, you can map out specific...

To have a successful organization, you need to build successful teams. The investment in your employees starts from day one of their hire. Each department and each individual employee contributes to the overall success and functioning of the company, so you want to set them up with the right...

Ultimately, the evaluation of any leader will be based on the manner in which they make decisions. When future generations look back at business wins and losses, they will study how a leader got to the decisions they made, how they processed information, and whether or not the decision yielded...

Years ago, I heard a guy from Canada speak about what it would be like to watch a sports event with no scoreboard present. He talked about how confusing it would be for the coaches and players as they took the field and realized that they couldn’t see who was winning by looking to either...

I sat down with a new business owner a few years back to help him overcome some struggles and succeed. I had never worked with this guy before but had helped hundreds of other business owners, so I imagined we could make something happen. We will call him, John (not his actual name).

“Hey...

One of the great fallacies of our thinking is looking at those who do the same thing as us and believe they are the competition. Things changed significantly in my life when I realized the only real competition that existed was who I used to be. This realization shifted me from making decisions...