Jody Holland Training & Speaking | Leadership
Sometimes Winning is Losing
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Sometimes Winning is Losing communication skills conflict resolution dealing with conflict effective communication employee developement team building team collaboration workplace culture May 06, 2025

Congratulations! You have won the argument… but at what cost? Now your coworker won’t speak to you, and tensions are high within your team. You didn’t agree with your coworker’s perspective, but now you have lost their trust and your other coworkers are avoiding you. What could you have done differe...

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Jody Holland Training & Speaking | Leadership
Characteristics that Make a Great Employee
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Characteristics that Make a Great Employee accountability characteristics of a great employee communication skills employee engagement great employee hiring learning potential work ethic Apr 08, 2025

Chances are, you have met someone who you thought was a great employee, and you have met someone who you wondered why they were ever hired in the first place. The problem that many employers face is that so many people present themselves well in the interview but don’t perform at the expected level ...

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Jody Holland Training & Speaking | Leadership
The Difference Between Speed and Efficiency
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The Difference Between Speed and Efficiency achieving goals business sucess communication skills efficiency leadership advice management skills priority management productivity speed vs efficiency time management Mar 11, 2025

With encroaching deadlines, unforeseen obstacles, and new tasks being added to our workload every day, we often feel pressured to get things done quickly. The problem that arises from that is that speed and efficiency are not the same thing, and in business, this differentiation can be critical. Get...

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Jody Holland Training & Speaking | Leadership
You Don’t Have to be Disagreeable to Disagree
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You Don’t Have to be Disagreeable to Disagree building trust communication skills difference of opinions independent thinking leadership development open dialogue open mind respectful disagreement workplace culture Jan 21, 2025

Disagreement is beneficial in both business and in life. In fact, it is great to disagree… but it is not great to be disagreeable. If everyone agreed on everything, we would not experience any advancements or breakthroughs. Having a variety of opinions and perspectives helps with innovation, problem...

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Jody Holland Training & Speaking | Leadership
Can Groupthink be More Dangerous than Disagreement?
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Can Groupthink be More Dangerous than Disagreement? communication skills groupthink leadership development team building workplace culture Nov 26, 2024

When there is no room for disagreement, there is no room for growth. Disagreement brings to light new ideas, perspectives, and conversations. It shows that the person who disagrees is thinking independently and not just saying what they think the other person wants to hear. Disagreement can be very ...

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Jody Holland Training & Speaking | Leadership
Not Everyone Wants to Be Treated the Way You Do
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Not Everyone Wants to Be Treated the Way You Do be kind business coaching communication skills empathy employee engagement employee feedback employee motivation leadership development respect Sep 24, 2024

We have all heard the phrase, “Treat others the way you want to be treated,” but the reality is that not everyone actually wants to be treated in the same way that you do. They want to be treated in a way that they can be receptive of, and as a leader, it is your responsibility to adapt your approac...

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Jody Holland Training & Speaking | Leadership
Knowing How and When to Confront an Employee
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Knowing How and When to Confront an Employee addressing an employee behavior modification communication skills confrontation constructive feedback employee performance management and leadership management skills supervisor training Sep 03, 2024

Whenever you notice a behavior or attitude that needs modification, it’s important to know how to effectively address that with your employees and when it's appropriate. As a leader, your role is crucial in guiding the team to success, and you do that by setting clear expectations, providing support...

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Jody Holland Training & Speaking | Leadership
Position Determines Perspective
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Position Determines Perspective business advice communication skills leadership development mindset matters personal development personal growth perspectives workplace culture Jun 18, 2024

Your position in life will always determine your perspective. When I was younger, I was terrified to return something to a store. Rather than deal with that interaction, I would accept my losses and either keep the item or give it away. It felt embarrassing to me to tell the store that I purchased s...

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Jody Holland Training & Speaking | Leadership
Building the Customer Relationship
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Building the Customer Relationship business strategy business success communication skills customer relationship customer service leadership development serving customers solving problems Mar 26, 2024

Developing a healthy professional relationship between a business and its customers is vital for the organization’s long-term success. Businesses are designed to serve customers and solve problems, so without customers, a business becomes aimless. That’s why it is so important to understand the valu...

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Jody Holland Training & Speaking | Leadership
Why We Judge Others More Harshly Than We Judge Ourselves
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Why We Judge Others More Harshly Than We Judge Ourselves achievement advice communication skills effort interpersonal communication perspectives team team building workplace culture Nov 21, 2023

To understand why people might have drastically different outlooks on life than we do, think of a kaleidoscope– we might have the same pieces, but the arrangement is different for each person, and therefore we see a different picture from one another. It’s not that we intentionally have varied persp...

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Get on the Same Page with Clear Expectations advice business success clarity communication skills delegation expectations management skills supervisor training Oct 03, 2023

When someone tells you that they need something done “ASAP” or “by yesterday,” what does that mean to you? Is that a clear timeline for you to follow, or does it leave you guessing and panicking about how you will get the task done in time for when your boss/leader wants it?

When you are delegating...

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The Art of Collaboration collaboration communication skills interpersonal communication personal development personal growth team building teamwork workplace culture Jul 11, 2023

As much as we might sometimes wish we could do everything on our own, there is value in collaboration with others. With the pressure we put on ourselves along with the hustle that is expected within today’s workforce, learning to seek help from others can be beneficial. This does not mean you are de...

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