Jody Holland Training & Speaking | Leadership
Why Personal Clarity Fuels Professional Growth
1:58
 
Why Personal Clarity Fuels Professional Growth accomplishment achieving goals fulfillment growth and development job satisfaction personal development professional growth professional success Aug 05, 2025

Who you are will always be at the core of how you’ll grow. You don’t achieve personal or professional success by acting like someone or something you’re not. You achieve success by aligning who you are with what you do. This requires self-awareness, a desire to better yourself, and a willingness to ...

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Jody Holland Training & Speaking | Leadership
Service + Solutions: The Formula for Better Customer Interactions
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Service + Solutions: The Formula for Better Customer Interactions business success business sustainability characteristics of a great employee customer relationship customer retention customer service mission driven companies service and solutions Jul 29, 2025

The fundamental purpose of a business is to solve problems and serve customers. It is what drives a company’s effectiveness, sustainability, and ultimately their success. Every employee at the company should know the kind of customer that they serve and what problems they solve. These two things sho...

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Jody Holland Training & Speaking | Leadership
You Don’t Need a Title to Be a Leader
1:57
 
You Don’t Need a Title to Be a Leader great leaders influence inspiration lead with purpose leadership unlocking potential Jul 22, 2025

When we think of leaders, we typically think of people in a position of authority, but leaders are everywhere, and they don’t need a title to have influence. In fact, many leaders don’t have a title. Instead, they might be a coworker who encourages their teammates to work towards their goals, a frie...

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Jody Holland Training & Speaking | Leadership
Hiring Decisions Deserve More Than a Feeling
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Hiring Decisions Deserve More Than a Feeling assessment tools attract top talent growth and development hiring hiring assessments hiring process interviewing top performers Jul 15, 2025

When you’re interviewing a potential candidate for a position, what is it that makes you want to hire them? Do you go off of instinct, how friendly they are, how professional they dress for the interview, how they answer the questions, or something else? Many people make hiring decisions based on a ...

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Jody Holland Training & Speaking | Leadership
Becoming without Breaking
2:03
 
Becoming without Breaking contentment growth and development healthy mind love yourself mental wellness personal development Jul 08, 2025

As a society, we talk about the hustle and the grind all the time, but we often don’t talk about how taxing that can be. We live in a world where we are always chasing the next thing, and while there is nothing inherently wrong with that, it’s also important to slow down sometimes and enjoy the jour...

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Jody Holland Training & Speaking | Leadership
The Mid-Year Leadership Check-In
2:01
 
The Mid-Year Leadership Check-In accomplishment achieving goals business success change management goal setting halfway through the year priority management strategic planning Jul 01, 2025

With today marking the beginning of the second half of the year, it’s time to evaluate what is working, what is not working, and what needs to be implemented or improved upon moving forward. Take some time to reflect on the goals that you have set for your business. Are you on your way to accomplish...

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Jody Holland Training & Speaking | Leadership
Train in order to Retain
1:51
 
Train in order to Retain employee retention growth and development leadership advice new hires preparation professional success training and development Jun 24, 2025

Training employees on their job responsibilities is integral to their success. Many businesses lack a formal training program for their new-hires, which is a disservice to both the employee and to the organization. Shadowing another employee for one day, scanning the handbook, and quickly getting se...

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Jody Holland Training & Speaking | Leadership
Service that Sticks: How to Turn Happy Customers into Lifelong Loyalty
2:27
 
Service that Sticks: How to Turn Happy Customers into Lifelong Loyalty customer loyalty customer retention customer satisfaction customer service growth and development professional success professionalism Jun 17, 2025

What your customers say about your business is significantly more impactful than what you say about it. Word of mouth can go a long way in building trust, getting new clients, and maintaining steady success. When customers are happy with your service, they are more likely to keep coming back.

As su...

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Jody Holland Training & Speaking | Leadership
Creating Purpose-Driven Engagement
2:03
 
Creating Purpose-Driven Engagement accomplishment alignment commitment employee engagement getting buy-in mission driven companies purpose values vision Jun 10, 2025

The key to retaining employees is to get them to connect with the mission, vision, and purpose of the organization. When their values are aligned with those of the company, they are more likely to stay engaged and give discretionary effort. If you cannot get their buy-in, turnover is inevitable. The...

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Jody Holland Training & Speaking | Leadership
Don’t Let Self-Doubt Weigh You Down
1:45
 
Don’t Let Self-Doubt Weigh You Down accomplishment achieving goals business success confidence growth mindset mindset matters potential self belief Jun 03, 2025

If you act without confidence, your own self-doubts will eventually start to weigh you down. The limitations you put on yourself are like sandbags, and the tighter you hold onto them, the harder it is for you to get off the ground. But when you let go of this self-imposed weight, you will start to s...

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Jody Holland Training & Speaking | Leadership
The Effects of Workplace Telepressure
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The Effects of Workplace Telepressure communication expectations setting boundaries stress management technology use workplace telepressure May 27, 2025

What are the most important things to bring with you when you go anywhere? If I had to guess, your phone likely makes that list. We have our phones with us almost 24/7. It stays in our pocket or bag, we reach for it out of comfort, we keep it next to our beds with alarms to wake us up in the morning...

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Jody Holland Training & Speaking | Leadership
Crisis Reveals Capability
1:44
 
Crisis Reveals Capability capability facing challenges inner strength inspiration leadership skills motivation overcoming obstacles May 20, 2025

Many leaders have recounted that when they were the strongest as a leader, it was not a time of peace and certainty. It was in the chaos of facing and overcoming challenges that they are most proud to look back on in their leadership journeys. That is because we often don’t know what we are truly ca...

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